Founding editor
Ben
Ben is a founding editor of Back Office Beat and a partner at J9 Systems, where he works with owners of trades and professional-services firms on what to buy, what to build and what to cancel.
Everything filed
October 2026
- Oct 5AI receptionists cost $29 to $500 a month. A human answering service starts at $250 for 50 minutes. When each one wins
- Oct 5ChatGPT Business vs Enterprise for a 20-person company: $20 a seat, and why you probably do not need Enterprise
- Oct 5Zapier pricing in October 2026, and what Make and n8n cost for the same work at 2,000, 8,000 and 50,000 tasks