Vol. I · No. 19

Back Office Beat

Mon–Fri, 6:30 a.m. MT · Three to five items · Free

Published by J9 Systems
Subscribe

The daily brief · No. 19

Tuesday, November 3, 2026

FTC settles with Riverside Payments for $600,000; $695 exit fee waived for 60 days

By Carter Josephson · Filed 5:10 AM MST MT

Riverside Payments settled with the FTC for $600,000 and is waiving its $695 exit fee for 60 days. If you use a card processor, pull your contract today and check the cancellation and terminal lease terms before the window closes.

In this brief

  1. 1FTC settles with Riverside Payments for $600,000; $695 exit fee waived for 60 daysCancel
  2. 2Social Security wage base rises to $192,300 on Jan. 1; the cap on the 6.2% tax goes up $7,800Ask your vendor
  3. 3SBA size-standards rewrite: comments due Nov. 20 on new limits for 338 industriesWait
  4. 4OpenAI to merge ChatGPT's Chat and Work tabs, with Codex sharing one usage poolWait
  1. FTC settles with Riverside Payments for $600,000; $695 exit fee waived for 60 days

    If a card processor sold you on 40% savings and a 'risk-free' cancel, this order shows which contract terms to check before your next renewal.

    By Carter Josephson · · Share this item

    What happened

    Riverside Payments Inc., its equipment-leasing affiliate Cascade Equipment Leasing LLC and their operators will pay $600,000 to settle FTC and Washington state allegations that they promised small businesses 40% to 60% savings on card processing while hiding fees, auto-renewing three-year contracts and a $695 early termination fee. The proposed order, announced Nov. 2, 2026 and filed in the U.S. District Court for the Western District of Washington, suspends a $32,083,921 judgment and requires the companies to tell customers they can rescind processing agreements without a termination fee or penalty for 60 days.

    What it means for a 10-to-50-person business

    Take a 16-person HVAC shop running $90,000 a month in card payments at an assumed 2.9% effective rate, or $2,610 a month. A 40% savings pitch promises $1,044 a month back. The complaint says switchers typically ended up paying more once fees missing from the quote sheet appeared: activation, batch, data-security non-compliance and inactive-processing fees. Getting out meant a $695 exit fee buried in a 26-page contract, plus a Cascade terminal lease that auto-renews and runs one year past the three-year processing term. Cancel calls often went unanswered. Riverside and Cascade customers should care most: the 60-day window removes the $695 fee. The release does not say whether the terminal lease ends too, so ask in writing. Everyone else should treat this as a checklist. If your processor contract has a multi-year term, auto-renewal, an exit fee or a separate equipment lease, you face the same risks. Shops on month-to-month, flat-rate processing with no lease can skim and move on.

    What to do
    Cancel

    If you process with Riverside Payments or lease a terminal from Cascade Equipment Leasing, watch for the court-ordered notice and send your written cancellation inside the 60-day fee-free window; if you don't, pull your own processor contract this month and write down its renewal date, exit fee and any equipment-lease end date.

    What it costs
    What it costs
    Riverside early termination fee
    $695, waived during the 60-day window
    Terminal lease past the processing term, assume $40/mo × 12 months
    $480 (release does not say if waived)
    Pull contract and last 3 statements, check fees
    1–2 hrs (≈ $100 at $50/hr)
    Switch processors, assume 4 hrs setup and testing
    ≈ $200 at $50/hr
    Doing nothing
    $695 exit fee applies again after the 60 days, and the contract auto-renews after its three-year term
    Sources
    ftc.gov (primary) · FTC: Report fraud and bad business practices
  2. Social Security wage base rises to $192,300 on Jan. 1; the cap on the 6.2% tax goes up $7,800

    Only pay above $184,500 is affected, but your payroll software has to carry the new number by the first January check.

    By Carter Josephson · · Share this item

    What happened

    The Social Security Administration set the 2027 taxable maximum at $192,300, up from $184,500 in 2026, in its Oct. 14, 2026 announcement. The 6.2% Social Security tax applies to the first $192,300 of each worker's pay, for both the employer and the employee, and the 3.6% cost-of-living increase for benefits starts in January.

    What it means for a 10-to-50-person business

    The change only touches pay above $184,500. Take a 25-person electrical contractor with an owner on a $240,000 W-2 salary and one estimator at $120,000. The estimator is under the cap and sees no change. The owner's Social Security tax goes from $11,439 to $11,922.60, which is $483.60 more for the company and $483.60 more from the owner's pay. Total: $967.20 a year. If nobody on your payroll earns over $184,500, nothing changes for you. If your software has the 2026 cap hard-coded, it will stop withholding at the old number and you will under-withhold in the fall of 2027. Medicare has no cap and is not part of this change.

    What to do
    Ask your vendor

    If anyone on your payroll earns over $184,500, ask your payroll provider to confirm in writing that the $192,300 cap loads before your first January 2027 payroll.

    What it costs
    What it costs
    Added employer tax, 1 owner at $240,000
    $483.60/yr
    Added tax withheld from that owner
    $483.60/yr
    Confirming the new cap with your payroll provider
    0.5 hr
    Doing nothing
    an under-withholding fix of up to $483.60 per high earner, plus about 2 hrs of corrected filings if your provider misses the change
    Sources
    ssa.gov (primary) · SSA 2027 COLA fact sheet
  3. SBA size-standards rewrite: comments due Nov. 20 on new limits for 338 industries

    The proposal would switch many industries to a headcount test. If you bid on set-aside work or use SBA loans, check your code now.

    By Carter Josephson · · Share this item

    What happened

    The Small Business Administration proposed new size standards for 338 industry groups on Aug. 20, 2026 (Docket SBA-2026-0199, RIN 3245-AI67). On Sept. 24 it extended the comment deadline by 60 days, to Nov. 20, 2026.

    What it means for a 10-to-50-person business

    The proposal sets limits at the 4- and 5-digit NAICS level instead of the 6-digit code, and uses an employee count rather than annual receipts wherever SBA has the choice. A rule written this way can move a firm in or out of small status without any change to the firm itself. SBA's own estimate: 5,314 engineering firms (NAICS 541330) with current federal contracts would newly qualify for set-asides. SBA also says the effect on SBA 7(a) and 504 lending is minimal. Say you run a 30-person engineering or consulting practice. Small status matters if you bid on federal set-aside work, use an SBA-backed loan or want to qualify as a subcontractor to a prime that has small-business goals. If you do none of those, the effect on you is small, and you can ignore this. This is a proposal, not a final rule, so nothing changes yet.

    What to do
    Wait

    If you do federal work or plan an SBA loan, look up your NAICS code in the proposed rule this month and file a comment by Nov. 20 if the new limit hurts you; otherwise do nothing.

    What it costs
    What it costs
    Checking your NAICS code against the proposal, 1 owner
    1 hr (≈ $75 at $75/hr)
    Writing a comment, if you choose to
    2 hrs (≈ $150)
    Doing nothing
    $0 now; you could lose or gain small status when a final rule lands, with no say in it
    Sources
    federalregister.gov (primary) · Comment-period extension, Federal Register
  4. OpenAI to merge ChatGPT's Chat and Work tabs, with Codex sharing one usage pool

    If your staff use ChatGPT and Codex heavily, both now draw on the same allowance, so some users may hit limits sooner. Prices are unchanged.

    By Carter Josephson · · Share this item

    What happened

    OpenAI told users by email that it will merge the Chat and Work tabs in ChatGPT, starting with select users for feedback before a wide rollout, while Codex stays a separate experience in the desktop app. With the change, ChatGPT and Codex will draw tokens from the same allowance pool, which OpenAI said won't affect most users but may mean some wait for resets more often, depending on usage and model.

    What it means for a 10-to-50-person business

    Primary source not confirmed: this is based on an OpenAI email as reported by TechCrunch, and the email itself was not available. The tab merge is mostly a layout change. The part that matters is the shared pool. Take a 14-person marketing agency with 6 ChatGPT seats. Assume 2 of those staff also use Codex to build client landing pages. Today their chat work and their Codex work count against separate limits. After the change, one heavy Codex afternoon could leave that person waiting for a reset when they need ChatGPT for a client deck. If each of those 2 people loses 30 minutes twice a month, that is about 2 hours a month, or roughly $100 at $50 an hour. No price change has been announced. Shops where nobody uses Codex, which covers most trades businesses and many accounting and law practices, can ignore this. Agencies and firms with someone writing code in Codex should watch for limit messages once the rollout reaches them.

    What to do
    Wait

    Do nothing yet, but ask anyone on your team who uses Codex to tell you if they start hitting ChatGPT usage limits after the merged tab appears for them.

    What it costs
    What it costs
    Plan price change
    $0 (none announced)
    Check which staff use Codex, 1 owner or office manager
    0.5 hr (≈ $25 at $50/hr)
    Lost time if limits bite, assume 2 Codex users × 2 waits × 30 min/mo
    2 hrs/mo (≈ $100 at $50/hr)
    Doing nothing
    $0 now; rollout starts with select users only
    Sources
    techcrunch.com (primary)

Also happened

Corrections and updates

None. How corrections work.

Get the next one at 6:30 a.m.