Founding editor
Carter Josephson
Carter runs J9 Systems, a software and automation firm that builds back-office systems for owner-run businesses. He reads the tech press so you don't have to, and he edits every item that runs here.
Everything filed
October 2026
- Oct 5Agentic AI for a 10-to-50-person business: what Claude and ChatGPT agents do in October 2026
- Oct 5AI agents vs automations vs chatbots: which one a 12-person plumbing shop should pay for
- Oct 5The AI for Main Street Act passed the House 395-14 in January. It has sat in a Senate committee since. Here is what it would change
- Oct 5AI phone answering for trades: the missed-call math for a 14-tech HVAC shop
- Oct 5Is ChatGPT recommending my business? A 3-hour check for local service companies
- Oct 5Microsoft Copilot for a 15-person office: $21 a seat, an annual commitment, and the math on 4 seats vs 15
- Oct 5What Claude is, and when a 10-to-50-person business would pay $20 a seat for it